Home and Community Support Services

Southern DHB is in the process of changing the way home-based support is provided. The new model of service was developed following community consultation in 2011 which asked stakeholders for their views on how to better support older people in the community. This consultation culminated in a report which described a "model of care that integrates health and support services in the community for the older person".

Following this in June 2012 further public consultation was sought on the proposed new model of care for Home and Community Support Services. Feedback from stakeholders supported the six key outcomes of the proposal.

In the new model of care Home and Community Support Services will focus on maximising clients' independence and wellbeing, while providing better quality care.   Service provision will be more flexible, and will be better tailored to meet an individual's needs by focusing on what people need to stay healthy and independent.

Care manager roles will be developed for older clients, who can be a key contact for older people and their families.

Under the new model services will be more equitable and transparent across the district, as well as being easier for people to access and use.  There will be clearer criteria for accessing services.

Changes in home-based support are not likely to start being implemented until the middle of next year, and will be introduced gradually to ensure clients have all the information they need about changes to the service.

You can read the Home and Community Support Services Proposal for Change here

and a Summary of the Consultation Feedback here

Expressions of Interest: The DHB is starting the next phase of the process to implement these changes, by seeking expressions of interest from providers. 

The DHB wants to work with potential providers to determine which organisations will best fit the vision we have for a better way of delivering home and community support services.  The DHB wants to build a partnership with providers as we begin to support people living at home in a more holistic way.

The DHB will hold a seminar for interested providers to familiarise them with the new home and community support services model.  Further details on this are available on the national GETS website: www.gets.govt.nz.