Interpreter services in Dunedin

If an interpreter service is needed, there are a range of options for health services in Dunedin.

 

Face to face services

Southern DHB interpreting service

The Southern DHB has face to face interpreters available for DHB service providers and also for the wider health sector. Interpreters are recruited and trained according to SDHB policies and standards. Some of the interpreters may have additional interpreting qualifications.

 

Key features:

  • Funded by Southern DHB
  • Appointments need to be on time. It is advised to book clients/patients requiring this service immediately after a break
  • Benefits of a Face to face interaction
  • Continuity is more likely than telephone services
  • In a small community patients may feel uncomfortable with using interpreters known to the community
  • Available to the wider sector during working hours
  • Click on Booking a Southern DHB face to face interpreter for more information

 

Telephone health interpreting services

Interpreting New Zealand click here

Language Line click here

Key features:

  • Fee for service
  • May be available short notice
  • The service needs to have a contract with these services prior (WellSouth has a contract with Language Line click here for information on how WellSouth practices can make a booking).
  • Can be more confidential than face to face interpreters
  • Can create a sense of distance during the consult.
  • A speaker phone is critical

 

CAB Language Link

For people with Limited English Proficiency needing help to arrange appointments, understand bookings and their rights in the health system click here.

Key features: