Administration Officers, Care Coordination Centre / Single Point of Entry (SPOE)
- Fulltime permanent position
About the Team
We are a team of dedicated and supportive professionals providing administrative support functions for the Service. This includes using a range of electronic systems (including IPM, interRAI, Health Connect South, Excel), data processing and receiving and responding to a variety of queries via telephone and email.
About the Role – what’s in it for me?
The Care Coordination Centre (CCC) provides a Single Point of Entry (SPOE) for referrals to access community based health services. You’ll be responsible for initiating contact with these community based providers to facilitate services for clients. You can expect to be busy, challenged and surrounded by experienced practitioners and will work closely with the Clinical Coordinators and Clinical Needs Assessors within the Care Coordination Centre.
Previous experience in healthcare administration is essential and a high level of customer care and an excellent phone manner are also important skills in this role.
About the Southern DHB
When you work with Southern District Health Board (Southern DHB) you’re part of something quite special. We support everyone across our district to live well, and access the right care when they need it, by delivering high quality, patient-centred and equitable health services to our diverse communities.
Dunedin is a University town and has something to offer most people. It has a long and rich history which is reflected in its many Museums, including the Settlers Museum and Art Galleries. Dunedin also offers affordable housing.
Closing Date: Sunday, 27 October 2019
For further information please contact Jan Strachan, Recruitment Advisor – Strategy, Primary and Community Directorate, Phone (03) 214 5770 or Email: firstname.lastname@example.org