Digital Relationships Manager

• Dunedin (Wakari Hospital)
• Information Services

Internal Applicants Only

About the Role – what’s in it for me?

This role is responsible for the management and service improvements of information technology applications specifically in the digital and customer engagement domain. As the title suggests, the Digital Relationships Manager is the key point of contact for application management and support, continuous improvements and user community’s adoption and satisfaction.   In addition this role will plan, organize, and manage staff and resources to ensure stable overall operations of the organisation’s IT digital portfolio. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly deployment quality, system administration and stability. Post launch services including change management are consistently delivered and adhere to organisation compliance standards and expectations, meeting customer satisfaction objectives as well as internal and external SLAs.

About You

The successful candidate will be an experienced leader with credibility and at least 5 years’ direct experience managing applications and/or systems management.  You should also demonstrate at least 5 years’ direct experience managing people and teams.  It is essential that you have a tertiary degree in computer systems design, business or related field.  We are looking for someone with commitment and personal accountability, excellent interpersonal skills, including the ability to work effectively with people at all levels of the organisation.  Adaptability and flexibility will be essential.

Closing Date:  Thursday 5 December 2019