Home as My First Choice

Home as My First Choice

Support for you to be at home



Southern District Health Board is committed to helping you, or members of your family/ whānau, maintain health and independence in your community and home.

For many older people, a hospital admission can lead to going into an aged residential care facility. For some, this may be the right path, but for others, it is not.

There are other options - it is important to find out what you and your family/whānau really need. If going ‘home’ is your first choice, then we want explore if this is right for you.


Daphne’s story


Daphne was in hospital for nine weeks following a stroke. She was determined to recover in the comfort of her own home and to continue living there. Daphne was able to do this with the support of Southern DHBs home support services. Daphne tells her story in the video below.


Do you want to find out more?

Talk to a health professional in your ward (a nurse, allied health team member or doctor), or call 0800 627 236.  We can start exploring your options with you, and put you in touch with a Clinical Needs Assessor (CNA) team member to look at how home can be your first choice.

The patient information leaflet can be viewed here

More information for you and your family/whanau can be viewed below.

Community resources


There’s lots of information to help make being supported at ‘home’ possible.

Click the links below to find useful information about:

Shoppping Services

Meal Services

Transport Services

Hearing Services

Low-cost Services

Social Groups

Companionship Services

Caring Caller Services

Home Support Services

Home/Personal Safety Services

Falls Prevention/Strength and Balance Programs

Library Services

Support and Advice

Adaptive Equipment

Local Support Services


To view the Community Resource booklet of all the above information please click here.


Shopping Services


There are a range of options for you to have help to get your groceries. You can catch the Shoppers Bus, receive 1:1 help from Driving Miss Daisy, have your groceries delivered or you can taxi to the supermarket and have the staff help you while you are there. Some supermarkets have shopping trolleys and wheel chairs for customers with limited mobility. For example, New World Centre City (Dunedin) staff will push customers around the supermarket and help select items. Contact your local supermarket to see what assistance they can offer. If you receive support from a home support agency, they may be able to take you to the supermarket.

Age Concern Southland

A van available to assist with shopping every Wednesday – pick up and drop off for a gold coin donation: (03) 2186351


Driving Miss Daisy


  • Dunedin Head Office – 0800 948 432
  • Dunedin South: (03) 486 2033 or 021 503 498
  • Dunedin North: (03) 467 5017 or 021 503 298

Charging based on time and requirements of individual’s needs.

Covers Regions from Waikouaiti – Outram

Accepts total mobility taxi vouchers




Rachel Goodall: 03 216 7763 or 021 503 334

Click here to view a more detailed map of territory.        


Veggie Boys Delivery

Contact: (03) 477 7987

Delivers from Mosgiel to Port Chalmers Monday to Saturday between 2pm-6pm.

Order online (www.veggieboys.net) or by phone, and spend $25 for free Delivery. 


Shoppers Bus (Plus Bus) - Dunedin

Contact: (03) 455 4050, plusbus@xtra.co.nz

$7 Return throughout Dunedin

Different suburbs on different days.      


New World Delivery (Southland)

New World, Windsor and South City Plaza all deliver for a fee


Countdown Delivery

Contact: 0800 40 40 40



Delivers anywhere from Milton to Palmerston , Invercargill City and Queenstown

Delivery charges can vary from $8.75 - $15.75 depending on the cost of groceries.


Taxi Vouchers

A variety of organisations are able to assess and provide taxi vouchers, including Age Concern (see Transport Services for other options)

Contact: 03) 477 1040, agecon@ageconcernotago.co.nz

Become a member of Age Concern by paying an annual fee of $25, and after you undergo an eligibility assessment you will be entitled to receive 50% off any taxi services including driving Miss Daisy.  Links for Aged concern organisations:


Four Square Delivery


  • Foodlands (Kaikorai Valley) (03) 453 5742
  • Palmerston (03) 465 1164
  • St Clair (03) 455 7658
  • Four Square Dunedin (03) 455 7427
  • Port Chalmers (03) 472 8746

Other 4 Square stores may also provide a delivery service – contact the 4-square store in your area.

Cost ranges from $3-$7.50


Napthali – Shopping Service

A service provided by Naphtali Activity Centre (North East Valley Dunedin) for adults with intellectual disabilities as part of their community outreach

Contact: (03) 473 9104, andrea.mckenzie@packgroup.co.nz        


Fresh Choice Green Island Delivery

Order by email or phone: (03) 488 2317 extn line 8, grocery@moyles.co.nz

$5 to deliver anywhere between South Dunedin, Wakari through to Brighton.

Accepts cheque, internet banking or cash.


Meal Services


There are a range of options for help with meals. You can have a hot meal delivered to your door, or receive frozen meals to reheat. Supermarkets have a range of fresh and frozen meals to choose from too. If you receive support from a home support agency, and are unable to make a light a meal, they may be able to assist you with this.


Two meal delivery services: Eat L8R (Eat Later) http://eatl8r.co.nz/ and EAT Unlimited https://www.eat.co.nz/


Dunedin based services:

Home of St Barnabas Meals on Wheels (03) 455 8298                     

Express Meals (Taieri Rugby Club Rooms): (03) 4533294 or 0221553274

Taieri Court  (03) 489 6044                                                

Mosgiel RSA (03) 489 7182

Portobello Coffee Shop (03) 478 1055                        

Outram 4 Square (03) 4861723

Port Chalmers 4 Square (03) 472 8746                         

Southern DHB MOWS Ph: 0800 627 236 or (03) 470 9300


Invercargill – Southland based services:

Dinners club – meals delivered fresh or frozen contact 0274906174 julie.macdonald8@gmail.com

Adagio Café in Winton – deliver Monday to Friday in Winton (03) 2367272

Country Manor Catering https://www.countrymanor.co.nz/ (Winton) – offers delivered meal on wheels (if eligible) or meal able to be collected from bakery

Aged Concern, 50 Forth Street Invercargill – meals, eat in dining Tuesday to Friday. Also have takeaway meals and soup available. (03) 1286549

New World, Pac n Save and Plaza Super Value all have cooked meals available

Luvlee home cooked meals and takeaways, 278 Tay Street, Invercargill. Open seven days a week

Southern DHB meals on wheels 5 days a week delivered


Transport Services


People may be able to access discounted taxi fares if they are no longer able to drive. In addition to public transport and taxi services there are some transport services for health related appointments.


Total Mobility Card (half price taxi fare for people unable to drive and unable to use public transport). There are 15 supporting agencies across Otago to help people who have difficulty accessing public transport, assessing them for eligibility to access subsidised taxi transport.  This is a 50% subsidy (up to $25) on eligible door-to-door transport with one of 16 approved transport operators, including taxi companies and private hire companies.                                                      


Otago: For more information about Total Mobility contact Otago Regional Council (0800 474 082) or https://www.orc.govt.nz/public-transport/total-mobility


Southland Total mobility Scheme: https://icc.govt.nz/community/total-mobility/

Vouchers are available for subsidized travel from various services e.g. Aged Concern and Enliven. These can be used with services such as Good Partners (golden ride) 0800 262 301 and Driving Miss Daisy.


  • Staying Safe – a refresher workshop for senior road users. Contact NZ Transport 0800 822 422 for information about courses. Self assessment quiz: www.nzta.govt.nz/safety/driving-safely/senior-drivers
  • St John Community Care – Health Shuttles between and towns, see www.stjohn.org.nz. This includes shuttles from country areas in Southland to Southland Hospital.
  • NZ Red Cross Community Transport: free transport to and from doctor hospital or community appointment (03) 4771527                      
  • Disability Resource Centre Southland: free transport to attend hospital based appointments (Southland) call (03) 214 5000 or 0800 100 531                                                         


Hearing Services


In addition to support from your local audiology centre, you can access assistance from volunteer agencies and charitable trusts. They offer free advice, information on funding options and low cost options for devices that help to manage day to day activities independently. For example smoke alarms, telephones, tv and radio that are designed for people with hearing loss. They can vibrate, flash, and contain sound amplifiers. With today’s technology there is also a range of options including personal listeners, cell phones and bluetooth watches which vibrate when the phone is ringing or messages received. 


Life Unlimited Hearing

Free service assess and support people with hearing loss.

Kelvin Gaskill Hearing Therapist (Dunedin), (03) 456 4350 or 0800 008 011              


Hearing Support Otago

Volunteer Organisation supporting people with hearing loss. Free hearing tests.

Phone: 03 4877641, E-mail: otago@hearing.org.nz

Website: www.hearingsupport.co.nz


Hearing NZ Southland - http://www.hearing.org.nz/branches/southland/

126 Leet Street Invercargill 9810, Postal address: PO Box 1213 Invercargill 9840

Phone: 03 214 9154

E-mail: hearingsouthland@xtra.co.nz

Office hours: Monday-Friday: 9am-4pm               


Low-cost Services


Health care or services related to disability and age can be costly. Many people are eligible for financial assistance from WINZ to help pay for these costs. This may be in the form of a Community Services Card and/or Disability Allowance. This can help towards the cost of a range of things including doctors’ visits, prescriptions, foot care, personal alarms, electricity and phone, lawn mowing and gardening services.


Websites for further information:




Dunedin: Mataora Low Cost Medical and Dental Clinic

25 College Street, Dunedin. Phone: 03 471 9960. Website: https://wellsouth.nz/community/find-a-general-practice/dunedin/mataora-low-cost-medical-and-dental-clinic/



Southland: He Puna Waiora Wellness Centre  run by Nga Kete Matauranga Pounamu Charitable Trust, 92 Spey St, a VCLA Very Low Cost Access GP Practice offering doctor and nursing services and rongoa/natural therapies. Late nights by appointment on Monday and Tuesday till 7pm.  Our Base fee for our Low Cost GP service is $18.00, other fees may apply.
Contact (03) 214 5261 or Free Phone ​0800 925 242

See http://www.kaitahu.maori.nz/he-puna-waiora-wellness-centre.html for opening hours


Social Groups


There is a long list of social opportunities for people wanting to connect with peers and engage in social and recreational activities. These cater for people with a range of abilities. These are some that we know about. See also Eldernet which has information about other community resources throughout NZ.


Age Concern: https://ageconcernotago.com/services - this has links to the following services:

  • Senior Chef (Dunedin): Senior Chef is an 8 session cooking class focused on cooking for one or two.
  • Active Aging Centres: https://ageconcernotago.com/active-ageing-centres/
  • Octagon Club (Dunedin) – over 55years
  • South Dunedin Seniors
  • Mosgiel Seniors
  • Regular Bus Trips and annual 5 day holiday adventure
  • Monthly Book chat
  • Variety Concert
  • Monthly outings
  • Gym Class
  • Walking Group
  • Social Art & Crafts
  • Line Dancing
  • Bowls
  • Body-Beat
  • Tai Chi
  • Lunch & Food Share


Dunedin 60 Plus Club: Friendship, fellowship and fun. Including: Walking Group, Line Dancing, Singing Group, Indoor Bowls, Mah Jong, Tavern Lunches, Book Club, Movie Club, Coach trips, Coffee and culture. http://www.dunedin60plus.co.nz/


Menz Sheds

A Menz Shed brings men together in one community space to share their skills, have a laugh, and work on practical tasks individually (personal projects) or as a group (for the Shed or community). www.Menzshed.org.nz  


Menz Sheds Otago Area:


Menz Sheds Southland area


Care & Craft Centre Wakari: Providing a range of interests and companionship (03) 466 7407


Day Groups: for housebound or lonely elderly. Activities, outings, crafts. Transport and meals provided.

  • Mosgiel Elder Care, Mosgiel: (03) 489 0075
  • Sheen Street, Roslyn: (03) 474 1082
  • Club Enliven, North East Valley: (03) 4777115
  • Senior Link, South Dunedin: (03) 456 4249
  • Waikiwi Gardens (Invercargill) https://www.waikiwigardens.co.nz/ (03) 2157200– offer a $35 a day pick up and drop off. Includes meals, an extra $5 will purchase a meal to take home.
  • Gaius Cottage (Invercargill) – day care for people with dementia to give full time carers a break. Private paying options/DHB funded places, contact Care Coordination Centre 0800 223 225
  • South Centre Anglican Care http://calledsouth.org.nz/directory/organisations/south-centre/ 03 2182777 – social activities and other services offered including for people who are housebound, see above website for more information


Companionship Services


Volunteer Visitors: Supporting people living alone or unable to drive. Visit people in their homes for a chat over a cup of tea, to play a game of cards, help with shopping, or share an outing. Regular contact and company.


Age Concern: https://ageconcernotago.com/avs

See also Aged Concern in other areas within Otago-Southland:

Enliven, Presbyterian Support Otago: https://psotago.org.nz/services/in-your-community/visiting-volunteers/


Caring Caller Services


St Johns Caring Callers. Free telephone friendship service.www.stjohn.org.nz: 0800 780 780

Caring Caller is a service that St John provides for people who live alone or feel a bit lonely. Volunteers phone clients regularly to check that everything is ok.


Home Support Services


There are a range of private and funded options for help at home and community activities including household chores, showering and dressing, skin care, managing medication, shopping, helping to ensure safety and security at home.



In home foot care:


Home/Personal Safety Services


There a range of options for helping safety at home. These include alarms to press in case of an accident or illness, alarms that will trigger if a person falls and also to help those caring for others.


Falls Prevention/Strength and Balance Programs


There are options to suit everyone who would benefit from improving strength and balance. This might be joining a local Steady As You Go class, having an individual assessment at home or attending a physiotherapy clinic. People who have home based support may be able to have help with in-home exercise programs.


Approved community strength and balance exercise classes. Details of local classes: www.livestronger.org.nz




Library Services


Options for people who cannot get to library.



Support and Advice


There are many agencies available who offer valuable support, advice and equipment or aids.

  • Alzheimer’s Otago: Helping families coping with memory loss. Home visits, Carer Support Groups, Education. www.alzheimers.org.nz
  • Carers’ Society Otago: Supports family/whanau carers with one on one support and with 6 support groups throughout Otago. http://carersotago.org.nz/
  • Parkinson’s Society – education support, support groups, exercise classes, home visits and individual assessments. (03) 455-7260 https://www.parkinsons.org.nz/our-divisions/otago
  • Stroke Foundation: Hospital and home visits, support individuals and families, stroke clubs. https://www.stroke.org.nz/home
  • Arthritis NZ: provide information, advice and support for anyone diagnosed with arthritis. https://www.arthritis.org.nz/
  • Disability Information Service. Free information and advice, equipment and aids, continence product service with free samples and delivery. www.disabilityinfo.co.nz/. Ground floor Dunedin Community House, 301 Moray Place, Dunedin. (03) 471 6152 Freephone 0800 693 342
  • Disability Resource Centre Southland: http://www.drcsouth.co.nz/ For a range of services including equipment, support to attend hospital appointments, call (03) 214 5000 or 0800 100 531. Street address: 25 Gala Street, Invercargill, Email us at info@drcsouth.co.nz
  • Otago Pacific Peoples Health Trust. Health Promotion, Social and Community Support (03) 470 1501
  • Seniornet. Community training classes helping people to enjoy technology confidently in everyday life. www.seniornet.co.nz
  • Arai Te Uru Whare Hauora. http://www.araiteuru.co.nz/#home. Support whānau using an integrated and collaborative approach to service provision in partnership with whānau and other organisations.
  • Mauri Ora - Community Health services: Free Gym, Educational Hui – Diabetes, Lifestyle and Healthy Kai, Personal Trainer Sessions, On-site computer access to electronic health diary, Clinical Support, Basic health check, Whānau Ora kaimahi supporting whānau to access appropriate health resources.
  • Veteran’s Affairs: https://www.veteransaffairs.mil.nz/ Care Coordination Centre can assist with referrals for local support i.e. for administration and advice on veterans' entitlements and care or practical things like organizing a gardener (Dunedin).


Adaptive Equipment


There are many adaptive items to assist everyday living including kitchen, bathroom and bedroom aids, beds, wheelchairs, frames, chairs. There are local stores as well as a range of online suppliers selling adaptive equipment nationwide. Home ware stores also sell some helpful items such as The Warehouse and Briscoes who sell waterproof mattress protectors.


  • Rehab Equipment Company Address: 260 King Edward St, South Dunedin. Phone: (03) 455 3321




  • Disability Information Service. Equipment and aids. www.disabilityinfo.co.nz/ Ground floor Dunedin Community House, 301 Moray Place, Dunedin. (03) 471 6152 Freephone  0800 693 342


  • Disability Resource Centre Southland: http://www.drcsouth.co.nz/ . For a range of services including equipment, support to attend hospital appointments, call (03) 214 5000 or 0800 100 531. Street Address: 25 Gala Street, Invercargill, Email us at info@drcsouth.co.nz


Local Support Services


We will update this area with any information we receive about supports in particular areas/communities. Contact us (0800 627 236) with information or updates for this area

Services for the Elderly in Winton


Health Shuttle:  This service takes people to medical appointments in Winton or Invercargill.  It operates on a donation basis.  Phone Everil Cocker to book your travel on (03) 236 7895.

Let’s Link Transport Service:  Phone Louise Faithful on (03) 236 9934 or Ken Galt on (03) 236 8821 or 0274 549 119 for transport in Winton, i.e. library visit, New World, medical appointments.

Let’s Link Odd Job Service:  If you have a small ‘odd job’ that you would like some help with, contact Louise Faithful at Winton Community Support on (03) 236 9934.

Senior Citizens:  Mondays and Thursdays at 1.30 pm are indoor bowls days.  Tuesdays and Fridays are card days with Euchre and 500 on each of those days respectively.  On every first and third Wednesday of each month, they have a concert which can include choirs, bands and artists from across Southland.  The hall is centrally heated and afternoon tea is available.  Annual subs are just $5.00 per person and the atmosphere is very relaxed, friendly and informal.  For more information, phone Bill Foster on (03) 236 8751.

Women’s Probus:  Contact Jill Woods on (3) 236 7176.  They meet at the Salvation Army Community Centre on the first Tuesday of each month.

Men’s Probus:  Contact Ron Hamilton on (03) 236 0610.  They meet on the second Monday of each month at the Salvation Army Community Centre.

Vickory Day Care:  A small group of elderly (up to 6 – 8) meet on Mondays or Tuesdays from 10am – 3pm.  Volunteer drivers will pick up and return home.  Two course midday meal provided by Country Manor.  Friendly, relaxed atmosphere, activities and day trips.  Phone Glenda Raymond on (03) 236 0034 for more information.

Genealogy Group:  Available on Tuesdays from 1pm – 5pm in the Winton library to help with research.  Their meetings are on the third Wednesday of each month from 7.30pm.  Contact Joan McConachie on (03) 236 1737.

Winton Walking Group:  Meets every second Tuesday.  The costs are $10 per year to join and $10 per walk to cover the cost of the bus, as each walk is usually in a different place, i.e. Riverton, Otautau, Sandy Point etc.  Everyone walks at their own pace – with a leader at the front of the group and another at the back.  They currently have members aged from 55 – 93 years.  When / if you feel ‘puffed’, you can get back on the bus.  Phone Ellen Ballantyne on (03) 236 9555 for more information.

Winton Community Support: Contact Louise Faithful on (03) 236 9934.  This is a free and confidential service that is available to anyone in the community for referrals, information, advocacy, support.  If Louise can’t help then hopefully she can find someone who can.


Also at the back of the Winton telephone book, there is a large list of other recreational service and club contacts or contact the Winton Community Support Coordinator for more information.


The information above is about resources that we know are in our communities.

We know there are many more resources. We would really like to hear from you with anything that you know about. Contact us or call 0800 627 236 with information or updates.

The above information has been gathered about resources we know are in our community. We know there will be more so please contact us with information for this area.